Z1 can't turn off screen when charging

[capquangman]

Hi everyone,

Please help me with my Z1's problem.

When I connect my phone to adapter to charge, I press power button that the screen turn off about 3 seconds but after that the screen is not turn off and start to show a video of introduction about Z1. I press power button again but nothing, ít still like this. So, how i set my phone to fix this problem. Many thanks!

[Hampus]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

It sounds like you have the demo mode activated. I suggest that you go to the dialer and enter the following code: *#*#73556673#*#*