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Xperia z3 /z3 dual screen difference

khaled_abudari
Visitor

Xperia z3 /z3 dual screen difference

I live in the middle east........ And i believe that sony is the best.......so i bought z3....... Unfortunately it's felt after less than month....and the screen crashes .... And when i go to sony xperia consumer in jordan.........they said that they cant fix the z3..... They just can fix the z3 dual screen............... Is that fair.....that i cant fix my 3 weeks old z3 phone!!!!!!!!
Any help...please Expressionless_Face
Tags (4)
6 REPLIES 6
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Uliwooly
Expert

I'm sorry to hear that, contact your local Xperia care regarding this issue

http://support.sonymobile.com/global-en/contactUs/

 Also keep in mind that the warranty only cover the country it was originally purchased from. 

khaled_abudari
Visitor

I already contacted them........they said that they just can fix the dual version screen........ Why is that.......the z3 is sony too.......isnt it!!!!!
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Uliwooly
Expert

I don't know the reason but this is my opinion, so don't quote me on that. 

Perhaps they don't sell the Z3 only the Z3 Dual, perhaps legally they can't repair your phone unless they sell that model in that specific country. 

khaled_abudari
Visitor

Ok....thanks
Slightly_frowning_Face
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Uliwooly
Expert

@khaled_abudari 

If you don't care about warranty, you could replace the screen yourself, it's a lot cheaper, but it will void your warranty, and of course there's a risk that you might damage the phone. 

Curnow1
Contributor

And can loose waterproof ability unless all adhesive are perfectly inserted