Xperia Z3+ messaging glitch

[nathan0709]

I'm having problems with the messaging app on my Xperia z3+. The phones brand new and I have tried restarting the phone, restarting the app with no success. The messaging top bar merges with the top message I have whether I have read it or not, but when the phone is turned lanscape it dissapears. Any help would be appreciated!!

[xavinux]

Hi @nathan0709

Please, first try boot your device into safe mode as explained here. If this issue is not present in this mode, that indicates a third party app is causing the problem. In this case exit Safe Mode and then un-install any third party apps you don't need and clear the cache/data for the apps you want to keep. I´m at disposal for any question.

[nathan0709]

Just tried it and the problems still there. The bar at the top that says 'messaging' which is blue merges with the first message.

[Hampus]

Hi,

Could you perhaps provide us with a screenshot so we can look closer into it?

[xavinux]

Hi @nathan0709

Ok,you can also try from your Home screen the following:

1. Tap the Application screen icon.

2. Find and tap Settings -> Apps.

3. Swipe to the All tab.

4. Find and tap on Messaging application

5. Tap Force stop -> Clear data.

6. Restart the phone.

Keep us updated.

[nathan0709]

[nathan0709]

Tried that also with no luck

[Hampus]

I have tried it here myself on Z3+ and same thing happens for me. I think this is how the messaging application is designed for the Z3+.

[Uliwooly]

@nathan0709

Could you test if you encounter the same with a different messaging app? try google messenger and report back.

[nathan0709]

Why when I turn the phone landscape would it appear normal?