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Xperia z2 Multiple problems

RedJosh94
Visitor

Xperia z2 Multiple problems

Hello ,,

Recently got the z2 and have to say its brilliant when working but i have had a few problems

i got my z2 last week on contract however i had to exchange it for a new one as it just kept cutting calls constantly for no reason.

On my second z2 it was working fine however now i have a few fustrating problems:

*Call screen answer and decline swipe wont work at all on some calls form different people

*messages saying apps are crashing even though not using them such as walkman etc....

*chrome kept on saying "oops" as it kept crashing even though the websites were not really heavy (this has more or less stopped)

*when pressing camera it was just a black blank screen in the view finder so i had to keep clearing data in the app menu

*random resets when doing simple things

I am currently doing a software reset using the pc companion to see if this fixes everything which i hope it does as it is a great phone. 

I basically want to know if these are hardware or software problems as if its hardware ill just try to get my handset exchanged again. im generally hoping these are just software problems due to the handset being relatively new.

12 REPLIES 12
RedJosh94
Visitor

Had phone swapped for a new one, working fine, hope it stays this way!!!!!!
Javo
Visitor

u bought ur phone at sony center? i dont know if they gonna swap mine, i took mine on contract, and usually if u come to complain about something not working, they give you a toy phone until they repair yours. and thats crap 😕

i am glad u got a new one and that it is working well. what they told u? 

regards

Javo
Visitor

Soo my phone worked fine today, and when i decided to download shazam from gp it restarted while instaling. after it powered itself on again, i tried once again and installed the app. then i wanted to go to settings and it restarted again. then i booted into safe mode and it was fine, or at least it looked like that. Why on earth this keeps happening? I cannot instal a single app for christ sake. 600 euros and i am having more problem than with mine xperia T.