Xperia Z2 Charging

[bluecsi]

My phone stays lit up when fully charged and will not switch off unless the power cable is removed ! does anyone else have this problem and is there a fix ? cheers

[Alexander1]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I would suggest that you try to boot your phone into safe mode to see if the problem may be related to any 3rd party app that you have installed in your phone:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

You could also check if you have "stay awake" enabled under settings > developer options. 

[bluecsi]

Thanks for the reply, tried safe mode and no change so not app related, can't find developer options in settings... Does it have that option on the z2??
My phone was sent back for repair a few weeks ago as it was switching itself off and would not restart and they allegedly replaced the battery and it has been doing this ever since!

[_alexdon_]

To enable developer options,go to settings-about phone-tap several times on build number.

[bluecsi]

Thanks alexdon xdon, found developer options. Stay awake is not ticked. Any other thoughts? Was watching it last night once it gets to 97% charge the phone lights up and won't switch off until cable pulled out.

[bluecsi]

Tried everything and still no joy. Any other thoughts?

[_alexdon_]

You should perform a software repair.

[bluecsi]

Done the software repair but still no joy !! think it might have to go back for repair again!

[_alexdon_]

Yes,I think the same.

[tomtommad]

Welcome,if it's been to sony repair I would guess they have probably damaged it, I have never had a phone back from sony that worked correctly, my advice sell it and get a Samsung.
We had 4 Z2 units in the company, one stayed illuminated when fully charged it went to sony and came back with another fault, tried to resolve it but go nowhere, sincerely good luck, but do keep on at them. I hope to see my complaint on Watchdog as the researchers have all the info, a shame as it's not sony just the repair muppets.