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Xperia z1 dead

yjms
Visitor

Xperia z1 dead

Hi everybody.

My xperia z1 is completely dead, i dont know why. I tried to charge it but no LED or anything came on. Nothing works. it was 20% charger.

help me please.

2 REPLIES 2
Samuel1
Hero

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

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Uliwooly
Expert

Connect your phone to a wall charger, press and hold power and volume up for 10 seconds, let it charge for two to three hours, then repair it with PCC