Xperia Z1 battery issue

[hutcalex241]

My Z1 ran out of battery last night because I didnt have my charger with me. When I plugged it in today, it recognizes that it is charging, but gets no higher than 1%, regardless of how long it's been charging. It also instantly turns off once unplugged. I have a feeling I'm dealing with a major hardware issue, as hard resets and safe mode reboots, but with no effect. I have also tried using three different cables, one micro usb and two magnetic. Any other ideas would be appriciated

[_alexdon_]

Press power button and volume up at the same time, the phone will shutdown. Connect to wall socket,let it charge for 2-3 hours.

[hutcalex241]

I tried to do that, but unfortunately it stays at 1%.

[_alexdon_]

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).