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Hi Neeyee, welcome to the community!
Try booting the phone in Safe Mode to see whether the same issue occurs or not & then report back to us.
To enable Safe Mode: Press the power key until the Power Off menu appears, hold your finger on the Power Off message for 2-3 seconds until it says Reboot to Safe Mode > tap OK.
To exit Safe mode you just power the phone off and then on normally.
Keep us udpated.