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Why is my Xperia SP running slowly and crashing constantly?

evbulpin
Visitor

Why is my Xperia SP running slowly and crashing constantly?

Hi,

I loved my little phone before but now it is just being annoying! It is running hot, vibrating for no reason and running so slowly and crashing all of the time I might as well not have bothered and it definitely can't manage 2 things at once! I had a pop up the other day to tell me that the Processing Systems had quit (surely that isn't good!) and iI had the option of okay or report... 

I am on build number 12.1.A.1.205 and android version 4.3... I keep checking for software updates but apparently I'm all up to date. I'm not sure what to do, but it can't carry on like this.

I noticed someone mentioned on another post about location informatiion, so I have turned off all location services but I couldn't find the exact files path that was suggested.

Can anyone help me sort this please?

4 REPLIES 4
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Uliwooly
Expert

Open the maps app > settings > oogle location settings > google location reporting > location history 

evbulpin
Visitor

Thank you, I've done that. Will that help with the running process and the crashing?
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Uliwooly
Expert

The crashing could be another app or apps acting up 

skuzzbag
Visitor

I would restore the phone to factory settings. Back up your data first!