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when i plug in charger my xperia arc s lcd shows black screen

ZafarAli8470
Visitor

when i plug in charger my xperia arc s lcd shows black screen

first my mobile hang and shows black screen then i used to take out the battery and then restart the phone but from now when i pluged in the charger the lcd turns into a black screen and shows nothing and then when i plug out the charger the mobile restart it self.. plz help me 

1 REPLY 1
Alexander1
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Sorry to hear about your phone. First of all I suggest that you try to start your phone without SIM and SD card inserted. If the behavior still persists, I would suggest that you try to repair the phone software using PC Companion: 

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phone/tablet software > click on the blue highlight (Repair my phone/tablet). Do this without the phone connected. Follow the instructions on screen to perform the repair.