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What is this weird sound when I shake the device?

mcosta
Visitor

What is this weird sound when I shake the device?

I noticed that when I shake the phone it makes this weird noise like something is perhaps loose inside? I was wondering if that's normal?
I haven't noticed any functionality problems
Thank you
7 REPLIES 7
Rickard
Master

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

The sound may be coming from the camera. If you shake the phone you might hear a slight sound from the camera which is normal. But if it sounds like something is loose in the phone i recommend that you contact a service location to have it checked.

Rana80
Visitor

yes i have the same issue too, sounds like a bit part loose inside the Z3, not sure whats is, but i havent dropped my mobile o nothing i am actually really careful with it and protecting it with sunglasses cloth

Tags (1)
Rana80
Visitor

Mcosta were u succesful to solve it?

mcosta
Visitor

No. Sony gave me a new phone.
Sam
Legend
Legend

@Rana80 As above you would be best to speak with your local Xperia Care team as your handset would need to be assessed by a service agent sorry.

Rana80
Visitor

well thats even better hope u didint encountered the same issue with ur new z3

Rana80
Visitor

Thanks @Sam, I am actually trying to sort it out