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warranty z ultra

rossomelo1
Visitor

warranty z ultra

Good evening, I have one ultra xperia z where the display has failed. Service Center where I took I was told that it is not a guarantee since broken by compression. To me the phone never fell and did not take barrel accidental. Overnight not check anything but the center lines and a great scrub down. Thanks in advance for your response.

1 REPLY 1
Phy
Legend
Legend

The only option is to contact your local Sony Xperia support, perhaps you accidentally sat on it or some how some pressure was applied to it.
http://support.sonymobile.com/global-en/contactUs/