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Update or Bad Repair?

GBew
Visitor

Update or Bad Repair?

Recently I sent my phone in for repair to fix the digitiser - when eventually fixed after having to replace damaged camera and cracked screen that was caused in the process, it worked for a few days until I tried to unsuccessfully download the latest update - 18.3.1.C.1.15 - now, when I press the power button, it vibrates and lights up to the 'sony' screen, then shuts down, and does this repeatedly, which means I have to force the phone off. I have tried holding the power button and volume button at the same time but this only switches the phone off after vibrating three times. Is the problem to do with damage done during the repair or the software in the unsuccessful update?

6 REPLIES 6
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Uliwooly
Expert

@GBew

What if you reinstall the latest update with PCC 

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

Phy
Legend
Legend

Since it was recently repaired, you might want to contact Sony support.
http://support.sonymobile.com/global-en/contactUs/
GBew
Visitor

Everytime I switch the phone on it turns itself off then back on then off etc - any connection to a laptop or PC install anything is impossible

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Uliwooly
Expert

@GBew

Turn off the phone > charge it > run PCC > support Zone > repair > follow the steps, the phone MUST remain OFF

GBew
Visitor

Will that work with sony bridge for mac?

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Uliwooly
Expert

@GBew

yes it will