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Underwater failed, no image, just sound

Ko0kIE
Visitor

Underwater failed, no image, just sound

Hi guys 

so i bought a xperia z3 on wednesday and today i test it on a pool

i was filming.

when i put the phone underwater i saw some bubbles come out

i take the phone out and suddnly it shut down by itself and was always trying to start but no image was been showed since  

i tryt to turn it off , he was to hot and finnaly when it shuted down i put charging because when i tryed to turn it on

vibrate 3 times and a red led was flashing

he is full charge now and now image appears, if i press volume keys i listen the sound control, but stiil no image.

the camera have some water on it

any advices or solutions? im desespered

have a nice day(im portuguese, sorry for the english im a little bit nervous)

tks

16 REPLIES 16
Ko0kIE
Visitor

so guys, yesterday i went to the store and they are going to sent the phone to Sony,

let's see how this goes...

Xperia Z3 is not exactly a ship cell phone..

Tks for your support, i will say more when i have some news

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Uliwooly
Expert

Keep us updated. 

Ko0kIE
Visitor

I have a new.

So, when i went to the store where i bought the phone, they sayed that the phone looses his warranty when the humidity sensor on the phone, that locates besides the sim card, becames yellow.

My sister is studing laws here in Portugal and she tolded me that here in Portugal we have 2 weeks to reclaim the phone and the store is obligated to give me a new one, and then is with sony and the store.

Monday im coming to the store and see if this is really true...

I've been searching and i saw this: http://sony-xperia.mobi/eng/sony-xperia-z3-compact/283-how-to-reset-sony-xperia-z3-compact-restart-b...

See ya guys

JamesDarlington
Visitor

Have filled out that online form but the send button appears unresponsive even after clicking the read terms and agreement jargon button?!

ImKo0KiE
Visitor

i went to store yesterday and they said that they have to give me a new one if in one moth after a give the phone to sony and get no answer from that, then the have to give a new one..

So tired of this...

Ko0kIE
Visitor

Hi!

Im in another account.

It was manufacturer defect, im going to pick up the phone today!

Thanks for your support guys!

have a nice day

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Uliwooly
Expert

@SirKo0kiE @Ko0kIE

Great to hear that