Unable to swipe down after update

[Sixstrings]

Hi,

Last saturday had an update (23.4.A.1.232 I believe) and after that the top 3 to 4 milimeters do not respond to touch, so I'm unable to swipe down quick settings and all other options.

Not being able to swipe down is very limiting and frustating!

[Sixstrings]

Same problem here, after update to 5.1.1. My difference is screen does not detect touch in top zone.

[Phy]

Does it work if you pull down the notification bar with 2 fingers?

[Uliwooly]

@Sixstrings

How about this, settings > about phone > diagnostics > test the touchscreen.

[ali32]

I can't open the notification bar since restart.. I have no idea why

[Phy]

Does it work if you pull down the notification bar with 2 fingers?

[Sixstrings]

It does not work in my case. Negative with one or two fingers

[Sixstrings]

In diagnostic I verify there's a 2 to 3 milimeter line on top position of my screen where touch is not detected

[Phy]

Seems to be a hardware problem try contacting Sony Xperia support.
http://support.sonymobile.com/global-en/contactUs/

[artetic]

Exactly the same here plus almost impossible to move the icons on the screens. But by changing the launcher to the google now, works better now. But still the same issue with the keyboard and the letter "h" and "b"

[Sixstrings]

Any thoughts on how a software update leads to "hardware malfunction"?  My z3c got really hot during the update, could it be it?

I'm a new xperia user so, is this usual? To me it seems this recent software update had some negative effects to the phones. Is it allways like this?

Thanks in advance