SW2 Firmware upgrade process stuck

[omidmr]

After upgrading to the latest version of firmware (SmartWatch 2 SW2 v1.4.54) my smartwatch restarts and try to install firmware... but it stucks at latest seconds of it's installation progress.

What can I do then?

Thanks

[gpszkit]

My SW2 has been replaced with a new one by the technical support company. To bad that software update bricked the device. Hope it will not happen after my guarantee period...

[Europeancyclist]

The problem is still occurring months later!

[kiliyuki]

hey.. i ve got same problem here, and sus are not working anymore.. anybody please help..