Need help, my car was fine suddenly it freezes for a good while, so I unplugged the phone battery hoping to get it restart since forced reboot didn't work (power button + volume key) so now I m stuck with the repair icon and its been 3 hours...and in addition I just got a lot of response from the net consisting of updating using SUS but need the phone to be rebooted and here i have another problem , my phone is not responding to any button (power + volume up, power + volume down ....) and I don't how to back up my info if the phone wont be repaired
Its been 24 hours now and still under the repair icon .... i had no problem with the phone for a year whatsoever and now stuck wiz this just frustrating to wait with no phone....
Is there any other way to get my files backed up and to restore my software.... it s taking a lot
As the phone doesn't start there's unfortunately no way of making a backup of the phone.
I recommend that you try making a repair of the phones software using PC Companion and see if that helps. If not i recommend that you contact a service location or local Sony Xperia support for assistance: http://www.sonymobile.com/global-en/support/contact-us/
PC companion does not recognise the phone, it shows as no phone is connected, anyway thanks for your support i ll wait another 6 hours and than to the repair service.
