Hi folks,
I purchased my z1 compact in April, the phone has been working perfectrly until yesterday.
I was boarding a flight and instead of using flight mode I just turned off my phone, once we landed a turned back on my phone and it has been stuck in safe mode ever since. Also the volume down key will also not work.
I had no issue with the volume keys until safe mode appeared.
I have tried a diagnostics check but each time I try to use that option I get "unfortunately diagnostics has stopped"
I have tried holding the power button with the volume up button, but no luck with a fix.
I have used the phone under water with flaps all fully closed to keep it water proof and the phone has always worked perfect until yesterday.
I have also backed up the phone and re installed the latest software update and still no fix.
I have completed a factory reset and still no joy.
Is there anything else I can do to try and fix the issue. If it is a hardware issue I will be fairly annoyed as the phone is only two months old as my previous phone was a galaxy s2 which I did not have an issue with for three years.
I have contact sony ireland and I am just waiting for a response.
Does anyone else have an ideas of how I might fix the issue, and also any ideas of what has casue the above.
