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Sony xperia z1 compact restarts itself

BGD
Visitor

Sony xperia z1 compact restarts itself

This is my 2nd sony xperia 1 compact. The first one turned itself off and didnt go an back again (also no light when i load it). I send it back to the shop and when it arrived it worked again.

I got my money back for this one en bought another z1 compact. Yesterday it twice turned itself off, I think maybe it started after i did the software update. But my first one i cant remember if i updated.

Does anyone know why this happens? and what to do to make it not happen?

9 REPLIES 9
Ashroft98
Enthusiast

Repair your software with PC Companion.

http://support.sonymobile.com/global-en/tools/pc-companion/
Thommo
Genius

Restarts are normally caused by faulty SIM cards - Check your card for dirt and correct fitting or check with your network and ask about a new card

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Uliwooly
Expert

I agree with Thommo 

BGD
Visitor

Thank you all! I ordered a new sim card. Hope it works!

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Uliwooly
Expert

Is it a MICRO SIM card ?

BGD
Visitor

Yes it is. But it's the only that fits in there isnt it?

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Uliwooly
Expert

No, you could 

1. get a regular SIM card and cut it, but don't do it

2. get a NANO SIM card, that will fit but its too small 

BGD
Visitor

Ah okay! I just ordered the other one. If that doesnt work ill try this! Thanks.

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Uliwooly
Expert

Anytime