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sony xperia L post update issues/crashing when screen goes off

gazzyp79
Visitor

sony xperia L post update issues/crashing when screen goes off

Hello everyone,

 I've had my new phone a week and already having problems with it! Its been fine all week, been playing games, checking Facebook and making calls and texts, but now seems to go into a standby loop when the screen goes off. I've checked all the apps updates and uninstalled and reinstalled several apps, but this doesnt seem to have worked. It seems to almost do a half switch off on its own accord, with the swirly colour preload screen on, but the power button not working! has anyone else had these problems?

Many thanks for any assistance

8 REPLIES 8
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_alexdon_
Expert

Try a force restart of the phone(power button+vol up until the phone vibrates).See how it goes after.

alexdon
gazzyp79
Visitor

yeah already tried that, when swirly colour screen is on the power button just doesnt work.....I've had to take battery out and restart instead.....seems to be fine for a while then switch itself off again and swirly screen comes back on again

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_alexdon_
Expert

Do you have any task killers?Or phone optimising apps?

alexdon
gazzyp79
Visitor

no i havent....just uninstalled an app that came withthe phone from Vodafone and it seems to have stoppedthe problem for now....fingers crossed! thanks anyway buddy

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_alexdon_
Expert

Was it an antivirus?No problem,I will help you if I can.

alexdon
gazzyp79
Visitor

no some vodafone secure app.....it seems to have worked, sill see what happens over weekend

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_alexdon_
Expert

Keep us updated.

alexdon
gazzyp79
Visitor

will do, cheers mate