Screen mirroring not working in Sony sp

[Memonsameer28]

Screen mirroring is not working, I have updated my phone then also it is not working

[Samuel1]

What happens when you try to use screen mirroring? Do you get any error messages?

[Memonsameer28]

Loading occurs then disconnects

[Uliwooly]

@Memonsameer28

Have you unlocked the bootloader?

[Memonsameer28]

No I don't know

[Uliwooly]

@Memonsameer28''

have you rooted the phone? installed a custom ROM? was the phone used? 

[Memonsameer28]

No my phone is not rooted

[Uliwooly]

@Memonsameer28

Has it ever been rooted, are you the first and only user? 

[Memonsameer28]

No it is not rooted ana i am the first user

[Uliwooly]

@Memonsameer28

You will have to contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/