screen gone off

[Sarah287]

Hiya. So the screen on my sp isn't working. The phone is still on but nothing is visable. The touch screen is also still working because if it rings, I can swipe across where the botton should be ( but its not visible) and I can answer. Would Sony be willing to take the phone back and fix it for me? I love this phone and I am currently going retro with a walkman, but would love my sp bk. Please can you help?

[le_Bob]

Restart with the small button under the back of the phone

[_alexdon_]

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@le_Bob wrote:
Restart with the small button under the back of the phone

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Try this first:

http://userguide.sonymobile.com/referrer.php?region=global-en&product=xperia-sp#!Turning-on-or-off-t...

If this does not help,stop by a sony service.

[Sarah287]

Unfortunately this information had not helped in my case. Thank you anyway. Would it best to send it straight to Sony as I'm not sure where the nearest Sony store is x

[Sarah287]

The back light is still on, but still no joy?anymore advise will be help full x

[_alexdon_]

I think you should stop by a sony service.