runtastic b-b-b-busted

[ezy2ezy]

it had been working...

but now when i select runtastic on my watch, it starts to load and then says "see phone"

there is no message on the phone...

i cant see any settings wrong on the phone, and runtastic works on the phone (alone)

however when i go into the phone and its smartconnect settings for my SW2 and press the runtastic  line... nothing happens (when i press other apps in the list it takes me to either settings or some kind of info)...

there does not appear to be an extension in google play anymore either?

[Tanner_T]

I too hope to see a solution for this, perhaps an option to prevent the screen from locking when certain apps are running?

[accymarc]

Does seem a little strange that the compatibility of runtastic is promoted to the point of giving the pro version for free (although pointless to me as i already had it previously) when the app disappears on screen lock. Having to try and mess about with pressing power twice and openning app is far from helpful. Your almost better off sticking to the audio prompts on headphones. It should be always on and allow some flexibility of running stats which are displayed.

[KrzysztofHee]

Please add "low power mode" for app, without this functionality screen is going off after 5 sec.
Please do somethimg.

[Tanner_T]

Despite having the pro version that comes with the smart watch 2. I have stopped using the app after one usage.

Like what other users has mentioned, having a low power mode would have been a great addition. This is something that should have been worked out from the start in order to entice people who are into fitness.

Hopefully we will get to see an update soon

[msbree]

Maybe Runtastic doesnt want to invest in this app for sw because they have a runtastic watch in their own product line...

[danlevi]

some have to solve this problem.
runtastic says its sony have to enable this . we must to use this app when the screen is always ON
its so basic

why someone not help???
sony, HELP Please!!!!!!!!! no one use this app and every 2 min turn screen on.

[RodrigoM]

Dear all

I have purchased a smarwatch 2 active and I used the activation code for the Runstastic app, but it didn't work.

This happened to anyone else??

I have a message that says "active pro version" or similar in my watch.

What I have to do?

Thanks!

Rodrigo