Random reboot

[Artemuys]

Hy all. Sorry for my English, im Ukrainian. 2 days ago i get my Z from Syngapure, and now i have really strange problem. When i connect my headphones, and turn on music, at some time phone will restarts. He can sound for 5-10 minutes, even if i didnt touch it, but iit will restarts at all the ways. . I really tired of that. im on stock, not rooted. First time i was thinking it jack's problem, but it restarts even if i dont touch it. Same happens with all headphones. And if i dont touch it, sometime it restart, sometime no. Can someone help me? Im tired of this

[Uliwooly]

@Artemuys

What if you remove the SIM and SD cards > try to play music. 

[Phy]

does the same happen while on safe mode?

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[Artemuys]

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@uliwooly wrote:

@Artemuys

What if you remove the SIM and SD cards > try to play music. 

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dont worked

[Artemuys]

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@Phy wrote:
does the same happen while on safe mode?

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

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at safe mode it looks good, but at android 5 reboots are more rare, i will test and reply if ssmtng changes

[Phy]

If it doesn't then it's a third party app, if it does then repair the phone with Sony PC Companion

http://support.sonymobile.com/gb/tools/pc-companion/

[Artemuys]

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@Phy wrote:
If it doesn't then it's a third party app, if it does then repair the phone with Sony PC Companion

http://support.sonymobile.com/gb/tools/pc-companion/

He was rebooted from safe mode 5 mis ago:D

[Artemuys]

any other idea? And, in fact, im preety sure that it's can be hardware problem, couse i see reboots at different androids, At Lolipop, and 4.2, 4.3 and 4.4

[Phy]

You should contact your local Sony Xperia Support.
http://support.sonymobile.com/global-en/contactUs/