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Power Problem

yadav
Visitor

Power Problem

Hi,

 I using xperia J from Last 3 Month, it working nice  with only problem  that it get switch off sometimes and need to re-start.

Please help why this happening

1 REPLY 1
Cot88
Enthusiast

Does your unit power off at all when issue happens? No autoreboot?
Does your xperia overheat or there is a high battery consumption?

Does your phone power off by itself even in flight mode?

Does issue happen when unit is on stand-by? 
How ofter does it happen?

Most likely this issue is caused by a app/process that isn't working correctly

Check if issue is the same starting the device in safe mode

  • Turn off the device.
  • Press and hold down the power key  until the phone vibrates.
  • Wait until the Xperia™ logotype disappears.
  • Press and hold the volume down key. The device then restarts in safe mode.
  • To exit safe mode, restart the device.