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Phone thinks it's charging without anything attached

Sobakel
Visitor

Phone thinks it's charging without anything attached

Hello My phone thinks its charging when I connect the USB, but actually loses power even though I'm not using it. Then when I remove the USB cable, it still says its charging. Even after reboot, it still thinks it is charging. Only way to remove the charging icon is to hold volume up button + power button untill it vibrates 3 times Only way to charge it is through the magnetic cable I bought for it. But even when I remove this cable, it says its still charging, When the phone reaches 100%, there is no problem whatsoever with the connection detection etc. It all works fine. This started just out of the blue, already tried the PC Companion app to restore it to original firmware. Funny thing is, I can still use the usb port to exchange data etc, it just wont charge. And it gives false information about it charging while there is nothing attached to it. I tried to adjust the microusb tongue en cleaned it out, even with a air pressure can blowing into it. Still no luck. When I connect a USB cable without putting the adapter into the wall socket, It doesn't register as charging. Only when I put the adapter into the wall it says its charging, after this it doesn't matter if I pull the usb cable out. It still says charging Thanks in advance
5 REPLIES 5
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Uliwooly
Expert

@Sobakel

contact your local Xperia care to get your phone inspected

http://support.sonymobile.com/global-en/contactUs/

Sobakel
Visitor

I'm pretty sure I don't have warranty on this anymore
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Uliwooly
Expert

@Sobakel

I'm sorry to hear that, it seems to be a hardware issue rather than software. 

Sobakel
Visitor

I've had the USB charging port replaced, but the problem still persists.

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Uliwooly
Expert

@Sobakel

Did your local Xperia care replaced that part? contact your local Xperia care once more regarding this issue. 

http://support.sonymobile.com/global-en/contactUs/