Join now - be part of our community!

Phone screen Black and not Responding to Charging

AdilFarooq
Visitor

Phone screen Black and not Responding to Charging

I was using my phone listening to music and then the phone just went blank i connected it to a charger but i have no response and now the phone does not switch on 

Please Help

4 REPLIES 4
profile.country.RO.title
_alexdon_
Expert

Leave it connected to wall socket and press the small button on the back of the device to force it to turn off.After that,turn it on.

alexdon
Jake-SonyXperia
Champion

Hi AdilFarooq,

I would also suggest trying to hold down the Volume Up key and the Power key until the handset vibrates 3 times, once this has been done try turning the device back on.

Try this only if the previous instructions do not help.

AdilFarooq
Visitor

Hi

i have tried you suggestion but nothing seems to work, now if i press the power button a red LED flashes and goes off.

looks like i will have to send it in for reair as the phone is just dead

profile.country.RO.title
_alexdon_
Expert

Get in touch with sony xperia care:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon