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OS Download never stops

Marbovo
Visitor

OS Download never stops

Hello.

I bought my zperia z2 in july and almos everything was ok, but suddenly on 7th of september I noticed that my 3G consumption was increasing and most of it was being used by the Operating System in background(which I can't disable).

I thought that maybe was an update, but on update center everything there were nothing and it is checked to download just on WIFI.

What can it be?

download

7 REPLIES 7
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_alexdon_
Expert

I suggest you boot in safe mode and see how it goes:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

alexdon
HussainQuadri
Contributor

Does it not show restrict background data on Operating System when you click on it?

Marbovo
Visitor

Hi, this option is not available, probably because it's an OS process
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_alexdon_
Expert

Does the same occur in safe mode?

alexdon
Marbovo
Visitor

Hello,

I have disabled the system backup and now it´s ok... I don't know why this was happening, because in one week it transfered more than 600MB...

Unfortunately I'll have to keep it disabled

thanks

HussainQuadri
Contributor


@Marbovo wrote:

Hello,

I have disabled the system backup and now it´s ok... I don't know why this was happening, because in one week it transfered more than 600MB...

Unfortunately I'll have to keep it disabled

thanks


I guess it's backing up your device online, which is why it's taking so much data to upload.

Untick Back up my data in Settings > Backup and Restore.

Marbovo
Visitor

Yes, thats what I did, now it's ok, but the weird thing is that it just happened when I was on 3G. When I was connected to a wifi, the proccess didnt used any data

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