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No display, Working phone, screen intact

Deqin
Visitor

No display, Working phone, screen intact

Please advise if this is fixable

 DEQIN - WIN_20150702_212628.JPGI

Everything is still running, I still hear a ding when I receive a msg, but it's impossible to unlock the phone as the screen is blank.

It happened when I slighly dropped my phone, could it be the video chip shifted a little and simply needs to be adjusted back..

or is the plasma broken...

Thank you 

1 REPLY 1
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Uliwooly
Expert

@Deqin

I'm sorry to hear this, but no one will be able to answer that question, you need to get your phone inspected at your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

There are myriad possibilities on what could be the issue. On a side note, there aren't phones with plasma screens, the Z3 use a LCD screen.