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NaveenR

I have taken new Sony Experia E3 Dual. From last 2hours it's not shutting down and same status as 'power off" continously for hours.

Hampus

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Could you try to hold the ON/OFF + volume up(+) button for 5-10 seconds to see if the phone powers off/restarts?

2H

BEST Solution thankx sony

KSM

What is the permanent solution for this problem & what is the cause for this problem

DeepaliAbinash

Hi team

Thanks

for thw same i am facing the same shutting problem from 2 days

PRATAP1

I have taken new Sony Experia E3 Dual. From last 28hours it's not shutting down and same status as 'power off" continously for hours.

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