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new phone arrived broken

angi2
Visitor

new phone arrived broken

Got my new phone a few weeks back but I was waiting for my sim. Put it in and the speaker crackles and I can't hear calls or I get a crackle noise. Logged on to Sony repair as surely being brand new it would be replaced to see it says out of warranty? Hey how's that? Very very dissatisfied and beginning to regret buying this. What do I do now??
1 REPLY 1
Thommo
Genius

Sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/