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Need help: Some apps Sony ZR do not recognize SD card

g0nnguyen
Visitor

Need help: Some apps Sony ZR do not recognize SD card

Hi, 

Recent days ago, my Sony ZR had trouble as below: some apps cannot recognize SD card (walkman, music app, camera360, instagram, ...). I cannot open playlist song by apps. Just can go directly SD card by File commander and open one by one. My default camera still can save file in SD card, but camera360 cannot. 

I do restart phone to turn off all running applications and to remove memory blocks, then remove and reinsert the battery and the SIM card and restart phone. Even reset my phone then re-install apps and but this error still happen.

 I do replace another SD card, but it does not work. When I insert my current SD card to other phone, everything is normal in that phone, not same with mine.

I check app File commander, it still show my file in SD card. And I can see information about space of SD card  by Storage in Setting.

Could anyone can tell me what is reason and how to fix this problem? Thx.

14 REPLIES 14
g0nnguyen
Visitor

Hello, can anyone help me? After update to Lollipop, I even cannot use fucntion transfer file to sd card anymore. My camera now cannot save file on sd card. TT_TT
g0nnguyen
Visitor

Hello,

Please anyone can help me.

I did tried many ways, but not yet fixed the problem.

Please help TT_TT.

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Uliwooly
Expert

@g0nnguyen

Try different SD cards, if that doesn't work, repair your phone with PCC

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

g0nnguyen
Visitor

@uliwooly: you advised me to do this action before. I had done both actions, but problem had not yet been fixed.
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Uliwooly
Expert

@g0nnguyen

if neither PCC nor using a different SD card work then you must contact your local Xperia care

http://support.sonymobile.com/global-en/contactUs/