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My Z3's third problem since Nov. 2014- Screen didn't work

fatihdkcn
Visitor

My Z3's third problem since Nov. 2014- Screen didn't work

My Z3 only shows black screen but sounds notifications and others working. It has no damage and any water contact.

It's very annoying because this problem is 3rd with this phone.

1.  The back glass broke without any damage - it solved with warranty

2.  The handset of phone didnt work                -  it solved with warranty

3.  The screen didn't work now                         - i hope it will solve with warranty

3 REPLIES 3
Samuel1
Hero

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

fatihdkcn
Visitor

Hello,

Thank you for your suggestion but i tried it, the problem is same. I will give it to Sony Service.

fatihdkcn
Visitor


Hello again,

My phone back, the service changed the screen and also changed the frame of phone. I hope i will not see any problem again with this phone.