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My handphone Sony Experia L getting hot after update new software by PC Companion

nurulnadiah1831
Visitor

My handphone Sony Experia L getting hot after update new software by PC Companion

Hello,

I have problem with my phone Sony Experia L after i update to new software yesterday. My phone become easy and fast getting hot and of course my percent of my battery become reduce because of hot..

For your info,before my phone getting update, i never face this problem..Any solution?

Thank you 🙂

2 REPLIES 2
Thommo
Genius

Try performing a system repair as this will often fix issues after an upgrade - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

nurulnadiah1831
Visitor

I already try your solution and still be same. How or you have any another solution? This problem make my phone cannot stand for along period, maximum the battery can stand only 1 hour only and then i need to charge my phone back. And i don't think is my battery problem because this problem come after i update my phone to new software by PC Companion.

I want to ask too, if okey i return back to old software and **bleep** i want to get the old software? Maybe the new software are not suotable for my phone and i read so many problem occur after them update their phone to software android 4.2.2.

Thank you