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profile.country.fr_FR.title
dbg07380
Explorer

Language

Hi!
Is there à French forum for my almost new Z3 compact?
I'm not quite sure to be able to discuss à technical topic all in English
My handy was so hot two days ago that it stopped shooting photos and now its battery does not hold more than 11 hours and it doesn't connect properly on the network.
Thanks for helping.
5 REPLIES 5
profile.country.RO.title
_alexdon_
Expert

Sorry,this is Sony mobile official user support forum. Not sure if there is any support in French. 

Perhaps you can check with xperia care:

http://www.sonymobile.com/global-en/support/contact-us/

Perhaps we can assist you here.

alexdon
profile.country.fr_FR.title
dbg07380
Explorer

Thanks for your answer.
I know some English, but I'm not very technical...
I guess I will have to open à new topic for the température problem ?
profile.country.RO.title
_alexdon_
Expert

You can have it here,please tell again the issue.

alexdon
profile.country.fr_FR.title
dbg07380
Explorer

Hi
Two days ago, I was at home with my grand children and I wanted to take some pictures of them.
I was shooting à vidéo when it stopped and I saw à notification on the screen saying that the phone had to cool down before I could resume.
In fact, I noticed that the back of the phone was very hot, almost burning.
And since, I have the impression that it is no more the same.
The battery only lasts 11 h (widget) before it was commonly almost 2 days
I have great difficulties to connect to the network
The screen does not react correctly
As you see, nothing is out of work, but I wonder if I have to do somethiing now or wait until something breaks down.
I bought the phone in May 2015
Thanks for helping
profile.country.GB.title
Uliwooly
Expert

@Dgene07

If you record on 4K it will heat up the phone really fast, that's normal, you could repair the phone with PCC if its getting hot w/o using it too often

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355