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HELP! my z1 compact started to overheat + battery drain after dropping

nars_one
Visitor

HELP! my z1 compact started to overheat + battery drain after dropping

i accidentally dropped my z1 compact on a wooden floor. hitting the floor i think sideways cause there's a dent on the floor but no dent on the phone. a day after it started to overheat with battery draining fast. is it possible my the battery was damaged after fall? should i have it checked?

2 REPLIES 2
Phy
Legend
Legend

Yes, that's a good idea. You can go ahead and contact Sony Xperia Support

http://www.sonymobile.com/global-en/support/contact-us/
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Uliwooly
Expert

It does seems like a hardware issue, but if I were you I would repair the phone with PCC and check again but do follow @Phy 's advice 

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355