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Berber

Today dissapeared videos & Mp3 files in Video and Music App, files are available only via File Commander and Downloads, - no music- no content available and the same is in Video App -no items, empty folders.
I've been using Lolipop for 2 moths, not any other problem have detected yet.
Any ideas to solve it?
Have restarted 2 times- Not work

Samuel1

If you connect the phone to a computer, can you see the files?

Berber

The same while connected to the PC, yes i can see them on the PC . Can't understand what's wrong?! Something like not synchronising storage video & audio data with it's apps

Thommo

Try clearing the cache and data for those affected apps via Settings then Apps and swipe to All then locate and open said apps and clear the mentioned items then reboot and test

Berber

Doesn't work

the last chance will be factory reset,but don't want

Hampus

Perhaps you could clear data for the Media Storage application. This will make the phone rescan all the media files in your phone and hopefully they will show up again. You can find Media Storage via Settings > Apps > The tab "All" > Media Storage > Clear data. When this is done, restart the phone and the media files will be rescanned automatically.

Note that, if you have a lot of media files it can take a longer time before they appear.