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can't enter my password

mahdieh
Visitor

can't enter my password

HI,
I CHANGED my font from English to Persian but my password is in English and I can't enter my password now. How can I change my font before enter my password to use my phone,? Why can't I use my key board setting for change the font?I really unsatisfied to Sony for this problem.please help me
2 REPLIES 2
Thommo
Genius

Sounds like you need to perform a system repair but for feedback of this nature you can either contact Xperia care or forward it to Google as I'm sure the same happens on other OEM's and Googles own devices however

Performing a system repair using PC Companion - This will factory reset your phone and erase all data

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP