can't download any application from play store?

[AnDReW]

Hello guyz

I got my XZ two days ago and from the very first time i started the device and set it up i can't download any apllication from play store its just downloading and never start download,the problem exist on both wifi and 3g connection.

I tried removing cach of the play store and restarted the device,i even reset my device and removed all data.

Any other solutions?

[Sam]

As well as clearing the cache, try also uninstalling updates (done through the same screen).

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[AnDReW]

I tried that,i also tried installing the last update of play store but the problem still exist

[wonneil]

It could be something to do with your Google account, I would try creating a new user and seeing if you still get the same problem.

I think I had that problem when I accidently used a non Google email account to sign in...

[TheEntelexia]

Could it be that a firewall or the like is preventing you from downloading/making purchases on the Play Store. Is it a HK or chinese branded phone? That's all I can think of at the moment.

[nikhil3010]

i have a same problem