Burned up and burned out.

[TRC]

     My 2 Month old Xperia Z1 Ultimate was on the charger yesterday. When I picked it up, the top of the phone, near the camera, was so hot that I knew something was very wrong. When I put it on the charger, the battery was at 50%. When I wne to take it off, it was 1% and hotter than a fire cracker.

     Now it is cool and dead. I tried charging it again this morning, charging light comes on but nothing else happens. Still dead after 2 hours of attempted charging.

     Just a hunch, but I doubt updates are going to help this one as it is DOA.

I am in Wuhan, China and need to find the nearest Xperia service center in Central China?

Can you please help? Thank you in advance, 

Sincerely, Tom

Please do not recomend that I call the Shanghai service center. There is no one there. Ever. 

[Uliwooly]

Repair your phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[TRC]

I tried PC companion and received the following error message

"This phone burned up and is screwed!"

This message was received intuitavely.

I really did try it. PCC showed there was no phone, so actually PCC worked correctly.  

[Uliwooly]

I have never seen that message, do take a screenshot and post it here