Share your experience!
After New update throw do not work properly any moren. Also when i recieve calls i often do not get the choice to pick up!
I understand your frustration BUT Lets have few things clear, this forum is for us, users to help each other, we have some rules in this forum, please read them and follow them
http://talk.sonymobile.com/t5/Welcome/Discussion-guidelines/m-p/349678#U349678
if you want to contact Sony directly
1st language like that is not allowed
2nd Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone and erase all data so best to backup before you begin
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
Second, what seems to be the problem? have you consider re-installing the update if the phone seems laggy or slow
Bridge (for Mac)
Alternatives on How to backup Xperias