appz settings just keep crashing

[motownisintown]

hello everyone

having some problems while im trying to close/ uninstall an app then a warning shows "unfortunately settings has stopped".. and it reset.. and if i try again it shows the same thing all over again. i already tried to reset it but didnt do much..

need some other kind of solution... pls help 

[Uliwooly]

@motownisintown

Do you experience the same while on safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[motownisintown]

yes it does the same thing

[_alexdon_]

Try settings-apps-all,scroll down to settings app and clear data.

[Thommo]

Try a Settings reset - Settings then Apps then swipe to All then locate and open Settings then tap on Clear cache and Clear data then reboot and test

[motownisintown]

couldn't even go to app without the it putting me back to the meny... it keep saying that it stopped again and again... couldn't do anything...after a few seconds the warning keep showing up...

[_alexdon_]

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

[motownisintown]

do i need to make a back up first or shall i just leave it?

[motownisintown]

i dont have windows 7... got windows 8.1

[_alexdon_]

Backup your most important data. Doesn't matter,run it in compatibility with 7.