5.1.1, problems with camera and notifications

[GeoffH]

I use my own sound files stored on sd card mp3 format

if I set the alarm sound using one of these it crashes the clock app - no problem using default system sounds

if I set the ringtone using one of these the tones only rings once not repeated - np problem using default ringtones

minor error but still not working correctly

[Rumrai]

@Rickard,what is your private email so that i can send you a log file.

[GeoffH]

ok so I have completely reinstalled everything on 5.1.1 after doing a factory reset, the phone is now more or less as it was before except on 5.1.1 and have not found any issues so far, so the must have been some sort of corruption in the system partition, if I find anything else I will post a message

[Rumrai]

hi @alexdon and your support team,

I eventually understand that whenever Xperia z1 upgrades to a new version in the future,there will be a bug(a bug of an app which including in Android phone) come along with it always .

What I tried to resolve my 2 issues was to do both repair the phone via PCC software and Factory Reset method .Now,my phone does seem to be ok.

P.S I really hate to resolve by concentrating with 2 methods but i think one of two method resolution could be acceptable to me even i don't like them because i had to reconfig my phone again on and on.I am sick and tired of upgrading to a new Android version on Android platform.

Thank for listening.

[JAI0073]

Same, capture this error too after upgraded to 5.1.1 and next day first time using the camera,

[Show_Off]

Hello. I have a question. I am the owner Xperia Z1. And I have a problem. Namely, since the last update (5.1.1 I think) I'm still a problem with the camera. Take pictures and after restarting the camera shows this message (picture below), and so all the time. Camera with Instagrama, Facebook and so too did not work but it is a black screen. Stopping the application settings so or not working. Please help

[satyanistha]

Lots of problems after 5.1.1 update 1.when wifi is turned on,battery is draining rapidly and the device is getting heated upto 61degree celcius. 2.phone is lagging specially with wifi being turned on. 3.movies app crashes as i fast forward the file playing in it.

[GeoffH]

this problem has returned as described in the first 2x posts on this thread

camera and clock/alrms sound selection, seems to be linked to sound file integration, has been working fine for a few days

grrrrrrrrrrr

along with the battery status issues (described in another thread) for me this has become highly annoying and has almost rendered my phone unusable

going to see if I can capture a log

update - all I get when I run a bug report in DO is a screenshot

***************************************************************************************************************

OK I believe I have discovered what is causing this issue

In developer options there is a setting to use "Awsumeplayer or Nuplayer leave this setting "off" fixes the problem described in my first two posts in this thread

[Rickard]

@GeoffH

Thanks for this information!

@Vi_Er

Based on the logs you sent us (thanks!), we believe you may also have the setting GeoffH mentioned enabled. Could you check under Settings -> Developer options if "Use AwsomePlayer" is enabled and if so, disable it?

Can you remember if you enabled this setting yourself at some point or if it was turned on automatically?

[Vi_Er]

Ok... The setting "Use AwesomePlayer" was enabled. Disabling it does help to fix the issues. Thanks for the instructions.

Also, I doubt but, if I recall it correctly, I may have enabled this option manually to fix a problem with MX player.

[Mach204]

I have had the exact same problem with the camera in my Z1 since the 5.1.1 upgrade.  I have disabled 'Use AwsomePlayer' as recommended and I am pleased to say that it has resolved the problem for me.