Join now - be part of our community!

Orange Spot/stripes on the screen

John_Blonde
Visitor

Orange Spot/stripes on the screen

I have a sony xperia xa1 ultra, my problem is that the screen does not give an image but shows only vertical orange stripes

How can it be solved?

3 REPLIES 3
profile.country.GB.title
Uliwooly
Expert

@John_Blonde 

That seems to be a hardware issue, but you could try to repair it with XC

Xperia Companion (XC)

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

John_Blonde
Visitor

it does not work because the screen is striped and does not let you see anything

profile.country.GB.title
Uliwooly
Expert

@John_Blonde 

Just run XC on your computer > turn off the phone > and connect the phone whenever you are prompted to do so (keep the phone off)

side note: make sure to charge it for an hour or so before you repair it.