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Known Issues so far

davidhozic
Visitor

Known Issues so far

3 Months of using this and most of the bugs are still there

These are the bugs:

1.] Camera app sometimes shows a unknown error

2.] Phone randomly freezes sometimes

3.] Still now RAW support, please sony, just add it (By that i mean full or limited mode of the camera2api)

4.] Both wifi and cellular drop from 3 bars to 1 bar sometimes.

5.] Wifi randomly disconnects.

6.] Overheating issues, possible solution- slow down the cpu clock when it reaches a certain level of degrees. Camera produces heat really quickly.Screenshot_20180330-220434.png

 (battery wasn't charging, just some regular 1080p30fps filming)

 7.] Camera's color tone goes to greenish in low light however it can be adjusted via brightness and color adjustments (hope it would do that automatically)

8.) Bluetooth issues (added by @Pol63)

10.] Battery percentage sometimes drops in a 2% adjustments(example: instead of going from 25 to 24, it goes from 25 to 23 skipping a percentage)

 9.) Sometimes the mobile data signal just completely drops out (reported by other users)

11.) Not all calls received (reported by other users)

Im glad to see Sony watching this topic

132 REPLIES 132
davidhozic
Visitor

I don't have a 5g router at home but it also happens in school yes.

RE1281
Visitor

The camera crash is really irritating me. Sometimes upon opening the camera, I get message "Error: Cannot start camera. Restart camera or device". Another camera crash sometimes happen when switching from photo to video. When I switch to video mode i get the message "Error: Unknown error." Onnoying.....

Not applicable


@RE1281wrote:

The camera crash is really irritating me. Sometimes upon opening the camera, I get message "Error: Cannot start camera. Restart camera or device". Another camera crash sometimes happen when switching from photo to video. When I switch to video mode i get the message "Error: Unknown error." Onnoying.....


Unable to replicate this, if it happens though I'll report back. 

spicybeefcube
Visitor

Is anyone else getting calls only in 3g?

Because for me, it goes from lte to 3g during calls. I'm not sure if this normal or not. Usually with my previous phones, it stays in 4g during calls. So I'm thinking maybe the 3g is the reason why I have terrible call quality and dropped calls. 

Not applicable


@spicybeefcubewrote:

Is anyone else getting calls only in 3g?

Because for me, it goes from lte to 3g during calls. I'm not sure if this normal or not. Usually with my previous phones, it stays in 4g during calls. So I'm thinking maybe the 3g is the reason why I have terrible call quality and dropped calls. 


Yes, mines does the same, well mine changes from 3G to 3.5G which is H or H+ probably due to the lack of 4G coverage in my area which shouldn't be as it says the 4G coverage is good in my area. 

Not applicable


@spicybeefcubewrote:

Is anyone else getting calls only in 3g?

Because for me, it goes from lte to 3g during calls. I'm not sure if this normal or not. Usually with my previous phones, it stays in 4g during calls. So I'm thinking maybe the 3g is the reason why I have terrible call quality and dropped calls. 


May I ask who your provider is? the one that supports VOLTE 4G calls. 

davidhozic
Visitor

just found another issue, battery stats sometimes drop by 2% instead of going one by one.

Not applicable

It could be a faulty battery that you have.

spicybeefcube
Visitor


@Unregistered userwrote:

@spicybeefcubewrote:

Is anyone else getting calls only in 3g?

Because for me, it goes from lte to 3g during calls. I'm not sure if this normal or not. Usually with my previous phones, it stays in 4g during calls. So I'm thinking maybe the 3g is the reason why I have terrible call quality and dropped calls. 


May I ask who your provider is? the one that supports VOLTE 4G calls. 


I'm with t-mobile and I just checked their website and apparently, the Xperia XA2 is not a supported device for VOLTE. 😕

cobbler
Visitor


@spicybeefcubewrote:

@Unregistered userwrote:

@spicybeefcubewrote:

Is anyone else getting calls only in 3g?

Because for me, it goes from lte to 3g during calls. I'm not sure if this normal or not. Usually with my previous phones, it stays in 4g during calls. So I'm thinking maybe the 3g is the reason why I have terrible call quality and dropped calls. 


May I ask who your provider is? the one that supports VOLTE 4G calls. 


I'm with t-mobile and I just checked their website and apparently, the Xperia XA2 is not a supported device for VOLTE. 😕


Then how come it says this on the box? DSC_0062.JPG