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Factory Reset in some special conditions

arthtan1
Visitor

Factory Reset in some special conditions

Happens that my Xperia XA has the touch stopped working, the phone had turned off and now it's locked on the PIN screen. The touch was working fine, suddenly a message pops up in the screen saying something like "android.com.phone stopped working”, and I'd restart it, and now it is asking the PIN screen and I can't even turn him off because the touch is not accessible, can I do something to factory reset it (I can't access the Android system recovery screen since I can't turn him off)?

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