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Charging issue

crismatos
Visitor

Charging issue

My cell phone will not charge
Hello

My cell phone is the Sony xa1 ultra and has been presenting a serious problem of uploads.

I put the charger and I can not charge it if I do not attach an object to the tip.

It goes up to 58%, after all day.

What should I do?

Meu celular não carrega

Olá  

Meu celular é o Sony xa1 ultra e vem apresentando um sério problema de carregamentos. 

Coloco o carregador e não consigo carregar se não prender na ponta um objeto. 

Ele vai até o 58%, depois do dia inteiro.

O que devo fazer? 

2 REPLIES 2
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Uliwooly
Expert

@crismatos 

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

I'm sorry to hear about your issue, have you tried:

tested different wall chargers and/or cables?

shutdown the phone > charge it ?

Findtime
Visitor

I had the same problem recently. It was a broken charge port.