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Wf-1000XM3 case losing charge

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Skuz007
Explorer

Wf-1000XM3 case losing charge

Morning everyone first post on here.

Why does my Sony wf-1000XM3 charging case loose charge when not in use. Down to 5% after 2 days.

3 REPLIES 3
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HannahEd01
Community Team

Hi Skuz007, this is normal to loose charge while not in use, but was it like this before? (the percentage I mean)

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Skuz007
Explorer

Not sure always thought the case would hold charge steady
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Joe_Dohn
Specialist

Have you tried cycling the battery a few times? (charging to 100% then using till 0% is 1 cycle)