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sound is very low when connecting wh-1000xm4 to lg tv

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markrw1972
Explorer

sound is very low when connecting wh-1000xm4 to lg tv

when I connect the wh-1000xm4 headphones via bluetooth to my lg 49uh850v tv the sound volume is extremely low no matter what it is whether sky, freeview, blu ray etc. The bizarre thing is when i did a sound test in the tv settings it played music that sounded fine. What can i do?

1 REPLY 1
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SkyNet404
Specialist

Since the sound test is working fine, then I believe that it has nothing to do with the headphones settings, and more to do with the TV audio out settings, I think you will need to check it.