Sony WH1000MX2 - hear a bell sounding notification?

[rlskis]

Hi All, 

I recently bought the WH-1000MX2 noise cancelling headphones.  I noticed when I first turn the headphone on, and start listening to music, anywhere from 1 min to 4 mins, I hear a bell sounding noise. I think it must be a notification but when I look at my phone, there are no messages or notifications at all.  The bell sounding noise only happens once and then I don't hear it at all.  If I turn it off, and turn it back on, again, I heard the bell sounding noise once again, after couple of mins, and then all good.  Anyone knows what this sound is?

[HannahEd01]

Hi Ijiraq, could you elaborate more on the issue? Is it the notification sound? You can turn that off, but not the peep.

Check the app update to avoid crashing and try clearing cache from your phone.

You can also reach Sony support through chat and social media and other ways as well. https://services.sony.co.uk/supportmvc/en/contact/

[harsha4kick]

The app's current version has the setting to disable the bell.
Hope this helps!

[Pingers72]

Same here! How do you stop it ?

[IamNic]

Hello @Pingers72,

it says right above your question - it is the chime of the adaptive sound control detecting a different activity.

- Nic